Shipping & Returns
Orders placed by 2PM CST, Monday through Thursday (excluding Holidays) may be shipped that same day. Orders placed Monday-Thursday after 2PM CST will be processed the following business day. Unless by special request, orders are not processed, shipped, or delivered on weekends or Holidays
All packages require a signature upon delivery. Please to ship packages to PO Boxes, UPS Stores or FedEx Retail Locations. Deliveries will only occur Monday – Friday, unless by special request. Orders will not be shipped or delivered on National Holidays.
All orders shipping to a US address receive complimentary 2 - Day shipping at checkout - no coupon code required! Expedited shipping, including overnight service, can be calculated at checkout. Please note, we are not responsible for any carrier delays.
Orders shipped via Overnight Shipping will be charged a flat rate of $ 30.
If returned between 15 and 30 days, an exchange, or merchandise credit to be used on a future purchase will be granted.
Pieces must be received unworn and in their original condition in order for the return or exchange to be processed.
All refunds will be issued to the original form of payment.
Overnight shipping charge, if applicable, will not be refunded. Special Orders, Customized, and Engraved items are non - refundable and cannot be returned.
All New watches purchased at JB Hudson are warranted by the manufacturer.
JB Hudson certified preowned Rolex Watches are warranted by JB Hudson for two - years from purchase. JB Hudson stands behind every certified preowned watch we sell. Our warranty ensures proper internal functioning of the watch at the time of purchase and throughout the warranty period, assuming normal wear and proper care. The warranty does not cover cosmetic wear, external damage or water damage.